Support

Caleris is developed and operated by SPM Industries LLC.

Need help with Caleris? We're here for you.

Email us at support@caleris.ai.

We typically respond within 1–2 business days.

Subscribed in the iPhone app? Your subscription is billed by Apple. Manage or cancel it in your Apple Account settings (on iPhone: Settings, then your name, then Subscriptions). Refunds for App Store purchases are handled by Apple: you can request one at support.apple.com/118223. If you reinstall Caleris or switch iPhones, use Restore purchases in the app's Settings.

Subscribed on the website? Manage or cancel your subscription through the billing portal in Settings on the Caleris website.

When you scan a barcode, Caleris looks the product up in USDA FoodData Central and Open Food Facts. Some nutrition values for food you describe in a message may also come from USDA FoodData Central.

Open Food Facts. Contains information from Open Food Facts, which is made available here under the Open Database License (ODbL) 1.0. Individual contents of the database are available under the Database Contents License (DbCL) 1.0. Its product information is contributed by the Open Food Facts community.

USDA FoodData Central. U.S. Department of Agriculture, Agricultural Research Service. FoodData Central. Its data are in the public domain under CC0 1.0.

Neither source endorses Caleris. Their data can be incomplete or wrong, so check the package label when it matters.